How long does shipping take?
Once we have received cleared full payment, your items will be dispatched in 1-3 days.
We ship internationally which allows us to pass massive savings down to our customers. By purchasing from us you are guaranteed to get products at a lower cost. In order for us to pass down these great savings we have partnered with warehouses all over the world. Since we ship globally delivery for some items can take about 1-4 weeks. Customer will always be provided with tracking information upon shipment.
Do you ship Internationally?
Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.
Is your website secure with my personal information?
Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. We never store any information about our customers private details!
How do I order on your website?
Simply find the product you'd want and click the 'Add To Cart' button or use the "Buy Now Button" Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
I ordered two products, but have received only one... what's happening?
Since we have a large assortment of products that are not stored in the same warehouse, it is possible that some products get shipped separately. Do not worry, it is quite normal that you receive a product a few days before the other.
Do Bitcasse provide a quality guarantee for all the products being sold?
Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed! You can always get a free exchange of your product simply by shipping it back to us with image proof sent first.